Cancelling bookings & player credits

In help, News by Basketball613

If you can’t make it to the basketball game, don’t worry we have made it easier for you to cancel your booking from the members area. You just need to give us notice!

Refund policy permits :

  • Members must cancel bookings 2 days before the game starts to receive a credit. Notice is required to allow event organisers a reasonable amount of time to replace your spot. This includes games purchased with Victory Points
  • Members that receive discounts are not eligible for a credit. Committed players are awarded 20% discount when booking 4 games or more.
  • Special circumstances may be considered at the organisers discretion

Guests of Basketball613 must email [email protected] 3 days before the game starts.

You must notify organisers if you cannot make it to a game, Basketball613 strives to provide a quality service while being flexible to player commitments.

We hope you enjoy the flexibility of changing your basketball bookings!